Summary
Date Posted: Wednesday, October 18 2023, Base Salary: Not Disclosed

JOB DETAILS:
Background:
• KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.
• In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant position below:

Key Responsibilities:
• Monitor LTE and fixed network infrastructure to ensure stable network performance 24/7.
• Identify, analyse, and resolve problems involving network connectivity, application performance, and security
• Analyse network, application, and infrastructure issues, diagnosing both hardware and software problems
• Ensure that network availability and performance is at an optimum level
• Maintain patch and update management; manage change requests; and escalate issues and outages
• Manage the SLA/KPI as mandated
• Perform routine maintenance on equipment and network, including backup and recovery
• Communicate and collaborate closely with KTRN partners and Field engineers.
• Provide telephone, network, and application support, conducting 1st and 2nd line support; troubleshoot and diagnose network, server, and application issues

Qualifications required:
• Bachelor’s Degree in Computer Science, IT, Telecommunication Engineering, or other related fields.
• Extensive Experience working as an NOC engineer
• 2+ years’ experience in systems engineering or network management
• Prior experience maintaining and managing routers, switches, firewalls, and access points
• Applicants should be Rwandans.
• Ability to work independently and as part of a team
• Having graduated with a Distinction at the University.
• Being able to work day shifts, night shifts, and during weekends.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• Interested candidates who meet the above requirements should submit their application letters accompanied with their CVs and copies of certified Degree(s), Copy of ID, on line addressed to the Human Resources management of KTRN, located at KG 7 Avenue, 7th Kigali Heights, to the below email:
• recruits@ktrn.rw 
• The deadline for submission of applications is scheduled on October, 25th 2023, 5:00pm.
• Only shortlisted candidates shall be contacted.
• KTRN Management

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