Vacancy title:
Housekeeping and Customer Services Officer (Construal)

[Type: FULL_TIME, Industry: Professional Services, Category: Restaurant & Hospitality]

Jobs at:
Institute of legal practice and development

Deadline of this Job:
Thursday, August 21 2025

Duty Station:
Rwanda | Kigali | Rwanda

Summary
Date Posted: Wednesday, August 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job responsibilities

Receive and welcome Guests/clients; Ensure cleanliness and hygiene of the ILPD buildings Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc; Check quality of catering services and cleanliness of cafeteria and restaurants; Ensure that regulations of safety and sanitation are observed by clients/guests; Respond to guests/clients’ inquiries and handle them; Regularly carry inspection of the rooms and facilities of the building; Organize day and night shifts for the reception work; Follow up check- in and checkouts of clients/guests and keep required records; Be closely connected with Finance unit to facilitate guests/visitors to pay; Provide the first aid to room occupants or visitors when needed; Prepare housekeeping status reports; Keep updated information on the rooms’ availability

Qualifications

• • Bachelor’s Degree in Hospitality Studies
  • 0 Year of relevant experience

• • Bachelor’s degree in Tourism and Hotel Management
  • 0 Year of relevant experience

• Bachelor’s Degree in Hospitality Management
• 0 Year of relevant experience

Required competencies and key technical skills

• • Integrity

• • Strong critical thinking skills and excellent problem solving skills

• • Inclusiveness

• • Accountability

• • Communication

• • Teamwork

• • Client/citizen focus

• • Professionalism

• Commitment to continuous learning

Psychometric Languages

• English

Psychometric Domains

• • Time management
  • Competence / Skills

• • Emotion induction
  • Behavior and attitude

• • Behavioral observations
  • Behavior and attitude

• Patience
• Behavior and attitude

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

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