Summary
Date Posted: Friday, August 09 2024, Base Salary: Not Disclosed

JOB DETAILS:
GAH ltd is Rwandan Company, whose shareholders are the Government of Rwanda (93%) and Netafim –Israel (7%), with a greater aim to create an enabling environment for private investment in the agriculture Sector in Rwanda.
We are seeking to recruit the ICT Officer who will be responsible for maintaining, upgrading, and managing our company’s hardware, software, and networks. The goal is to ensure that our technology infrastructure runs smoothly and efficiently.

Key Responsibilities:
• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Identify user needs and system functionality and ensuring ICT facilities meet these needs
• Planning, budgeting, developing and implementing ICT action plan
• Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours
• Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies
• To install computers, printers and other peripheral devices
• To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
• Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s
• Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.
• Install, maintain, troubleshoot and update operating systems, antivirus and application programs.
• Removal/disposal of non-functional ICT equipment’s.
• Provide effective IT support in different departments on time
• To ensure that software license laws are adhered to.
• Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications.
• To ensure the integrity, security, confidentiality of data kept in departments
• To perform other related duties and responsibilities assigned by supervisor.
• Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

Minimum qualifications
• Bachelor’s Degree in computer engineering
• Bachelor's Degree in Information and Communication Technology
• Bachelor's Degree in Information Technology
• Bachelor’s Degree in Business Information Technology
• Bachelor's Degree in Electronic and Telecommunication Engineering
• Bachelor's Degree in Computer Sciences
• Bachelor's degree in Information Management system
• Bachelor’s degree in computer application
• Having at least three (3) years of working experience in the same field.

Required competencies and key technical skills
• Resource management skills
• Analytical skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Understanding of ICT specifications for different equipment, PCs, Printers, scanners
• Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
• Ability to convert high-level customer needs into a technical development strategy
• Ability to manage and troubleshoot TCP / IP networking issues
• Experience in Desktop Support, Network Administration and System Administration
• Ability to repair PCs and other hardware equipment

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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