Vacancy title:
IMT Sub Agent Back-office onboarding Manager

[Type: FULL_TIME, Industry: Finance, Category: Management]

Jobs at:
BPR Bank Rwanda

Deadline of this Job:
Tuesday, August 26 2025

Duty Station:
Kigali | Kigali | Rwanda

Summary
Date Posted: Monday, August 18 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose

The role is responsible for driving the business growth of International Money Transfers (IMT) by increasing sub Agents numbers, transaction volumes, and non-funded income. It involves managing IMT relationships, supporting sub Agents operations, onboarding new sub Agents onto the portal, and ensuring effective management of IMT partners and sub Agents within the assigned portfolio

Main Responsibilities

• Achieve set annual growth targets for IMT transactions at agency locations.
• Provide comprehensive support to IMT sub Agents.
• Monitor and profile sub Agents to ensure 100% compliance with regulatory and procedural requirements.
• Implement anti-fraud and AML controls as per IMT partner requirements at the agency level.
• Contribute to the growth of IMT-related business and revenue.
• Lead initiatives to enhance customer service within the IMT channel.
• Support cost management efforts across operations.
• Facilitate onboarding and training of new sub Agents onto the IMT portal.
• Drive performance improvement across sub Agent networks.
• Serve as a key liaison between sub Agents and IMT partners.

Educational qualifications and work experience:

• Bachelor’s degree in Business related field.
• Bachelor’s Degree or equivalent in Business related field Minimum Three (3) years of experience Experience in handling customer queries, transaction disputes, and working with back office systems and IMT platforms

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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