Vacancy title:
IT Help Desk Officer
Jobs at:
Integrated Polytechnic Regional Center-IPRC WestDeadline of this Job:
Thursday, May 25 2023
Summary
Date Posted: Tuesday, May 23 2023, Base Salary: Not Disclosed
JOB DETAILS:
Job description:
• Support IPRC staff in use of different software and applications and give basic trainings and advice appropriately.
• Implement the regular update of school information to TVET Management Information System.
• Liaise with the Examination staff and information system expert in order to harmonize all software applications used in the institution.
• Follow the technical evolution of new software and or /new application versions used by the institution and inform authorities for decision making.
• Upgrade the website of IPRC and see that it is always up to date and running.
• Manage the web pages are displayed in an attractive manner and keep advising the marketing expert on the type of information to be uploaded.
• Create and manage IPRC staff emails by configuring outlook or outlook express on their PCs
• Operate, maintain, support central business applications, end point ICT devices or infrastructure for all department services, and for other organizations as may be agreed.
• Undertake such other duties as may be reasonably expected at this level
• Perform any other tasks assigned by his/her supervisor.
Minimum Qualifications
• Advanced diploma in Software Engineering
0 Year of relevant experience
• Advanced diploma in Computer Science
0 Year of relevant experience
• Advanced diploma in Computer Engineering
0 Year of relevant experience
• Advanced diploma in Information and Communication Technology
0 Year of relevant experience
• Bachelor’s Degree in Software Engineering
0 Year of relevant experience
• Bachelor’s Degree in Computer Science
0 Year of relevant experience
• Bachelor’s Degree in Computer Engineering
0 Year of relevant experience
• Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
• Bachelor’s Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
• Bachelor’s Degree in Information Management Systems,
0 Year of relevant experience
• Bachelor of Science in Electronics
0 Year of relevant experience
• Bachelor’s Degree in Information Technology
0 Year of relevant experience
• Advanced Diploma in Information Management Systems
0 Year of relevant experience
• Bachelor’s Degree in Telecommunication
0 Year of relevant experience
• Advanced Diploma in Information Technology
0 Year of relevant experience
Competency and Key Technical Skills
• Integrity
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
• Familiarity with different types of networks and architectures (including WAN, LAN, WLAN, DNS, Firewalls, Netwok Security, MPLS, VoIP) and how they can be integrated into an existing system
• Good understanding of ICT specifications for different equipment, PCs, Printers, scanners, etc.;
• Resource management skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
• Knowledge in operating systems
• Analytical skills;
• Having experience in Desktop Support, Network Administration, System Administration is an added advantage
• Problem solving techniques
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
Click HereTo Apply
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