Summary
Date Posted: Friday, January 05 2024, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities:
The responsibilities of the Legal officer will include the following:
• Respond promptly and professionally to inquiries via the toll-free hotline, providing legal information and support.
• Offer legal guidance and assistance to individuals seeking support via toll free
• Document and assess the nature of each call, ensuring accurate and detailed records are maintained.
• Collaborate with other legal experts within Haguruka to escalate complex cases and provide comprehensive assistance.
• Stay informed about current legal regulations and updates relevant to women and children's rights.
• Maintain confidentiality and empathy while interacting with callers, creating a safe and supportive environment.
• Prepares toll free performance reports by collecting and analyzing call data.
• Determines toll free operational strategies by evaluating team results and objectives.
• Maintains and improves toll free operations by monitoring system performance and identifying and resolving problems.

Qualifications:
Qualifications and experience below are required from any candidate:
• Bachelor's Degree in Law from an accredited institution.
• At least 2 years of working experience in the domain.
• Strong knowledge of legal principles and a commitment to human rights.
• Able to prepare legal opinions and briefs.
• Excellent written and spoken Kinyarwanda and English.
• French knowledge both spoken and written it is added value;
• Ability to handle confidential information with discretion.
• Empathetic and patient demeanor, particularly in dealing with sensitive legal issues.
• Self–motivated and able to work with minimum supervision.
• Proficient in relevant computer applications and databases.
• Ability to maintain effective working relations both as a team member and ability to establish priorities and to plan.
• Be passionate about legal aid services for the poor and vulnerable persons and access to justice in general.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• Interested Candidates should submit a one-page cover letter and curriculum vitae with two names of referees, copy of degree, and other academic qualifications to info@haguruka.org.rw . as one single PDF attachment:
• Note:
• The deadline is January 8, 2024 at 5:00 pm
• The subject of the email should be, [Position title] Application: [Your Name]
• Only shortlisted candidates will be contacted;
• Applications from female candidates are highly encouraged
• Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse, and Sexual Harassment:
• “Haguruka is committed to Safeguarding its Programme Participants from Exploitation and Abuse and has specific policies on this commitment (including the Code of Conduct) which outline the expected behavior and the responsibility of all staff, consultants, and other organizational representatives. Any candidate offered a job by Haguruka will be expected to sign Haguruka’s Safeguarding Policies. All suspicions and allegations of sexual exploitation harassment and abuse will be taken seriously and responded to swiftly”
• Done at Kigali on December 29, 2023
• Ninette Umurerwa
• Executive Secretary

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