Summary
Date Posted: Friday, August 16 2024, Base Salary: Not Disclosed

JOB DETAILS:
The B Hotel is one of the players in a Hospitality industry where comfort, luxury, and exceptional service converge to create an unforgettable experience. We have meticulously designed every detail to ensure your stay is nothing short of remarkable, from the elegantly appointed rooms to our world-class amenities. Our mission is to provide you with a home away from home, a sanctuary where your every need is anticipated and met with a smile. ( https://thebhotel.rw/)

Maintenance officer
We are seeking a dynamic, service-focused, and detail-oriented Hotel Maintenance officer to join our team. The ideal candidate will have a wealth of experience within general maintenance and preferably experience within the hospitality sector to understand the challenges that may arise. The focus of the role is to ensure that all aspects of the hotel are maintained to a high standard and respond quickly and professionally to reports of leaks, breakages, and other items not functioning.

Responsibilities
• Collaborate with all hotel departments, such as housekeeping, front desk, butlers, and management to ensure a thorough knowledge of each department's running and the equipment in their sections.
• Respond actively to requests from guests and other members of staff who report maintenance requirements throughout the hotel.
• Provide regular inspections of various equipment such as, swimming pools and their pumps, pipes, and filters, safety apparatus such as handrails, and stairwells.
• Fix issues around the hotel such as broken tiles, loose handrails, dirty swimming pool, leaking pipes, faulted air conditioning units, etc.
• Maintain a proper and on-time service schedule for hotel heating and air conditioning equipment, including AC units and water heaters.
• Supervise the maintenance team and conduct regular performance reviews to address concerns.
• Provide excellent customer service to guests at all times.
• Provide maintenance reports, and manage the maintenance budget, including justifying expenditure and providing reports.

Requirements
• Bachelor degree in engineering or maintenance-related field, or equivalent education
• Demonstrated experience in maintaining and fixing general issues
• Demonstrated ability to manage a small team
• Great leadership abilities with good delegation skills
• Able to prioritize your workload efficiently
• Good computer skills including the use of Microsoft Excel, Word and Outlook
• Proven ability to use varying types of tools, such as hand tools, power tools, air tools, and battery-operated tools
• Excellent problem-solving abilities
• Able to communicate confidently in both speaking and writing
• Ability to provide excellent customer service experiences for guests

Job Experience:+5 years of experience

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

Send a CV, cover letter and service certificates from prior employment with "GM – The B HOTEL LTD" in the subject line for the position of general manager and “MO-The B HOTEL LTD” for the position of maintenance officer to finance.basilgroup@gmail.com  with a copy to masevelio@gmail.com 

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