Vacancy title:
EDCL

Jobs at:
Receptionist

Deadline of this Job:
17th October 2018

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 11th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:

Key roles/responsibilities

• Manage the reception –Ensure proper management and neatness of the reception area and office all the time.
  
• Read and verify substance of incoming documents– Ensure that all incoming and outgoing documents are read and verified and the form and substance are of quality before reaching their destination.
  
• Registration of incoming and outgoing documents- ensure that all incoming and outgoing correspondences are well registered and transmitted to the Central Secretariat on time;
  
• Quality Customer Service -Ensure proactive good care and treatment of customers and guests and orient visitors professionally.
  
• Direct all sorts of enquiries to the appropriate personnel in EDCL.
  
• Personal initiative - Undertake personal initiative and responsibility for ensuring tasks are followed up and that people are working together. Respect and use the management systems in place within the EDCL.
  
• Receive incoming Calls- Receive customers incoming calls and orient them to the right persons as they may desire.
  

Qualifications and experience

Bachelor’s Degree (A0 in Customer Care, Secretarial Services, Public Administration, Public Relations, Communication, Social Work, Marketing or any other related field with at least two (2) years of relevant experience in Customer Care relations in a busy Public entity and/or Private company.