Summary
Date Posted: Wednesday, January 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
Head of Sales & Marketing
We are seeking an experienced and dynamic Sales Engineer to join our team at a leading cement factory in Rwanda. As the Sales Engineer, you will be responsible for managing sales to key construction companies and government infrastructure projects. Your expertise in construction project management, troubleshooting customer issues, and ensuring customer sat- sfaction will be crucial in driving sales growth and maintaining profitable customer relationships.

Responsibilities:
1. Develop and Implement Sales Strategies:
Identify and target potential clients within the cement industry to expand customer base.
• Promote and sell our cement products and solutions to exist- ing and potential customers.
Develop and maintain strong, long-term relationships with cli- ents to foster loyalty and repeat business.
2. Manage Sales Pipeline:
Build and maintain a robust sales pipeline by proactively iden- tifying and engaging potential customers.
Follow up on leads, conduct product presentations, and nego- tiate contracts to secure new business.
Prepare and deliver sales presentations and proposals tailored to client needs.
3. Technical Expertise and Support:
Possess in-depth technical knowledge of cement products, applications, and construction processes.
Understand client needs and provide technical assistance and support as necessary.
• Collaborate with the technical team to address customer in- quiries and provide appropriate solutions.
4. Customer Relationship Management:
- Ensure customer satisfaction and address any concerns or complaints promptly and effectively.
• Establish long-term relationships with key decision-makers and influencers in the construction industry.
Understand client needs and tailor solutions to meet their spe- cific requirements.

5. Pricing and Profitability:
• Analyze market trends, pricing strategies, and competitors' pricing to ensure competitive and profitable pricing for the product segment.
Monitor sales performance metrics and profitability of the as- signed segment.
- Collaborate with the finance team to ensure proper billing, in- voicing, and payment collection procedures.
6. Reporting and Analysis:
Generate and submit accurate and timely reports on sales ac- tivities, including customer interactions, sales progress, and market trends.
• Analyze sales data and market insights to identify opportuni- ties for growth and improvement.
KPIs:
1. Sales Revenue: Achieve or exceed sales revenue targets on a quarterly and annual basis.
2. New Customer Acquisition: Generate a specified number of new customers within a given period.
3. Sales Conversion Rate: Maintain a high conversion rate from leads to closed deals.
4. Customer Retention: Maintain a high percentage of customer retention and repeat business.
5. Customer Satisfaction: Ensure a high level of customer satis- faction based on feedback and surveys.
6. Sales Pipeline Growth: Continuously expand and nurture the sales pipeline to ensure future business opportunities.
7. Market Share: Increase market share within the cement indus- try through effective sales strategies.
8. Sales Activity: Maintain a high level of sales activity, including customer visits, presentations, and proposals.
9. Sales Forecast Accuracy: Provide accurate sales forecasts to facilitate production planning and resource allocation.
10. Sales Reporting: Submit timely and accurate sales reports, including key metrics, market trends, and competitor analysis.

Qualifications:
Bachelor's degree in civil engineering, Construction Manage- ment, or a related field. A master's degree is a plus.
• Proven experience in sales and business development within the construction industry, preferably in cement or building ma- terials.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Excellent communication, negotiation, and presentation skills. • Technical proficiency and ability to understand and address customer inquiries and concerns.
• Ability to build and maintain relationships with key stakehold- ers, including construction companies and government organi- zations.
• Result-oriented mindset with a focus on achieving sales tar- gets and driving revenue growth.
• Familiarity with market research and data analysis techniques. Proficiency in using CRM software and other sales tools.
• Fluency in English and Kinyarwanda is desirable.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Candidates interested in the above vacancy are required to sub- mit their application Documents together with copies of the degrees certificates, detailed curriculum vitae, and any other relevant certificates should be submitted at CIMERWA Plc head office at KIMIHURURA, GASABO District, and Western Prov- ince or its liaison office at BUGARAMA, Rusizi and/or at Email: cimerwa@cimerwa.rw  not later than Monday 15th January 2024.
• Note: Only Shortlisted Candidates will be contacted.
• If you meet the qualifications and are passionate about the con- struction industry, we encourage you to apply for this challeng- ing and rewarding Sales Engineer position. Join our team and contribute to the growth and success of our cement factory in Rwanda.
• Human Resources
• CIMERWA Plc

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