Terms Of Reference (Tor) For The Cleaning Services For Christian Blind Mission (Cbm) Office In Rwanda.
Background
CBM is an international Christian development organization committed to improving the quality of life of persons with disabilities in the poorest communities of the world. In Rwanda, CBM works with local partner organizations, which provide medical and community services to persons with disabilities.
CBM Rwanda is seeking the services of an experienced and competent company to provide cleaning services.
Deliverables: The scope of the contract shall include but not limited to the following:
• Cleaning of office space, meeting room and common areas.
• Cleaning of all bathrooms and their furniture.
• Cleaning of windows-internal and external.
• Preparing tea and cleaning of all kitchen utensils.

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Supplies and Equipment
The Service provider will provide all equipment, as well as cleaning supplies required for carrying out the work. This comprises of but not limited to, all the supplies for toilets, kitchenettes, and desk cleaning including - toilet paper, paper towels, disinfectants, kitchen towel, Kitchen paper towels, cleaning-up liquid, Liquid hand washing soap, detergents for the kitchen towels.
Premises
All interested parties will be welcome to make a visit to assess the premises prior to submitting an offer.
Duration of Contract
The contract will be initially for one year with the possibility of extension, subject to satisfactory performance of the contractor.
The cleaning service will be carried out from Monday to Friday, weekends and holidays are excluded except if upon mutual agreement.

Qualifications of contractor
Firms, cooperatives or associations will submit the below information as part of their proposal:
1. Certificate of registration with relevant body.
2. Company profile with a minimum of five (5) years of experience in the provision including full address, phone number and e-mail.
3. Minimum of three (3) certificates of completion of similar services
(at least 3 recommendations letters from well-known Organizations.). NGOs recommendation letters will be a benefit
1. VAT registration certificate.
2. Tax clearance certificate delivered by RRA.
3. Tax clearance certificate delivered by RSSB.
4. The Monthly cost of the services in RFW.

Failure to submit any of the above will result in disqualification. Any firm specifically exempted from any of the items above listed may provide written proof of the same. Shortlisted suppliers will be invited for an interview.
The best offer with the best conditions of services, payment terms and competitive prices will be retained.
The required documents should be submitted via email at info.rwanda@cbm.org no later than 10 August 2022 at 5:00 p.m.
Done in Kigali, 28/07/2022
Eugenie Mukantagwera
Country Direc