Terms Of Reference for Recruitment of a Volunteer to Support the Running of RUB Hotline
Rwanda Union of the Blind (RUB) is a local non-governmental organization legally operating in Rwanda since 1995 to work towards the improvement of the living conditions of persons with visual impairment in Rwanda.

Rwanda Union Of The Blind
Union Rwandaise Des Aveugles
P.O. Box 1527 Kigali-Rwanda
Tel: (250)788 856 671 / (250) 788 304 490
E-mail: info@rubrwanda.org/ donakanimba@gmail.com
Website: Www.Rubrwanda.Org 

I.About Rub
Rwanda Union of the Blind (RUB) is a local non-governmental organization legally operating in Rwanda since 1995 to work towards the improvement of the living conditions of persons with visual impairment in Rwanda. It represents an estimated number of 3000 members in Rwanda who are blind and partially sighted and these members are grouped into 64 branches which are located across the country. The organizational activities and interventions aim at improving the living conditions of persons with visual impairment trough advocacy, promoting the education of children with visual impairment, capacity development of members and rehabilitation program/service.

II.Project Summary:
To achieve its mission of improving the situation of persons with visual impairment, RUB secured funds from Grand Challenges Canada to implement a project entitled ‘breaking stigmas to accessing SRHR services for Blind and Deafblind women and Girls in Rwanda’ which is primarily targeting women and girls with visual and deafblindness disabilities.
The project has among other activities, establishment of a hotline to provide quick support and information related to SGBV and SRHR education and support to blind and deafblind women and girls in three districts of Rwanda (Nyaruguru, Rwamagana and Musanze).
Under financial support of Grand Challenge Canada and with the above context, RUB would like to recruit a volunteer who will support the running of RUB hotline which is currently operating.

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Iii.Main Tasks And Responsabilities
• Receive and respond to hotline calls
• Document all received calls on a daily basis and refer cases to the relevant personnel and ensure that they are addressed
• Produce monthly reports and a compiled quarterly report
• Manage the materials and equipment of the hotline call center
• Support in other related office activities

IV.Skills and Qualifications

The applicants should:
• Be available to start the work as soon as possible.
• Be fluent in Kinyarwanda and English
• Organized and a good team player
• Having at least a Bachelor degree in social work, journalism and communication, arts and languages
• Having ability and passion to interact with persons with disabilities
• A female with disability would be an advantage
• Strong time management and organizational skills
• Be computer literate. Microsoft office and Excel knowledge are strongly desired on this position

V.How to apply:
Interested candidates should send their applications documents to RUB head office not later than Friday 13th 2022, 4pm local time.
Donatilla KANIMBA
Executive Director, RUB