Summary
Date Posted: Monday, July 22, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The Group has interests across the East African Region and offers a wide range of financial products and services in Insurance, Asset Management, Banking, and Property. The product range includes life, health and general insurance, pensions, unit trusts, investment planning, wealth management, off-shore investments, retirement planning, discretionary portfolio management, property development, and private equity. We wish to fill the above position in our Rwanda Subsidiary – Britam Insurance Company (Rwanda) Ltd. Only Rwandese candidates are eligible. Female candidates are strongly encouraged to apply. .

  Job Responsibilities:
• Assess risks and make acceptable decisions after proper analysis of clients data;
• Assist in ensuring that systems and procedures covering underwriting operations are adhered to;
• Ensure a high standard of customer service;
• Ensure timely and accurate processing of underwriting documents;
• Ensure that files are well documented and all communications and transactions are recorded;
• Ensure proper declarations of motor certificates and required stationeries to ensure proper re-order levels;
• Capturing of new sales data within stipulated times;
• Ensure safekeeping and proper accounting of all company security documents i.e. motor certificates, cover notes, yellow cards;
• Receive all claims arising out of the branch and send them to the claims department for processing;
• Ensure proper and accurate premium processing;
• Ensure compliance with company procedures and policies on credit, receipting, banking and record keeping.

  Technical and functional competencies
• Knowledge of underwriting processes and procedures
• Technical competence in underwriting insurance risks
• Knowledge of insurance regulatory requirements
Core competencies
• Excellent customer service skills
• Communication skills
• Building relationships
• Develops Self
• Solves Problems

  Key performance measures
• Customer retention ratio
• Renewal retention ratio
• Operational losses
• Customer satisfaction index
• TAT on inquiries
Knowledge, experience, and qualifications required
• Bachelor’s degree (insurance option preferred)
• At least, one year experience in the insurance industry
• Professional qualification in Insurance (ACII) will be an added advantage.
Working Relationships
Internal Relationships:
• Accountable to Assistant underwriting Manager and branch manager on administrative roles;
• Required to liaise and work closely with the other departments as may be necessary.
External Relationships:
• Britam customers
• Britam Partners

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

{module 312}

Job application procedure
If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the criteria, please submit your online application to us on or before 31st July 2019, at https://www.britam.com/careers 

All Jobs

QUICK ALERT SUBSCRIPTION