Summary
Date Posted: Wednesday, July 19 2023, Base Salary: Not Disclosed

JOB DETAILS:
Summary Of Key Responsibilities
• Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
• Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction.
• Implementing procedures to improve services offered with the aim of attracting more customers.
• Understanding what guest expectations are and anticipating problems in order to prevent complaints.
• Acting as a link between guests and hotel management.
• Attending meetings with management to discuss problems and strategies for improvement.
• Handling cash or payments made by credit card.
• Understanding safety and emergency procedures.

Qualifications for Branch Manager
• Bachelor’s degree in Hospitality management, Business Administration, Finance, Accounting and other field related with 3 years’ experiences.
• A1 in Hospitality management with a minimum of 5 years’ experiences in hospitality.
• Often expected to have a multi-faceted personality, including leadership skills, analytical thinking, people management, multitasking, and attention to detail.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• Interested candidates who strictly meet the above criteria should apply for the positions and send their application file (CV, Academic certificate, Motivation letter) no later than 24th July 2023, at 9:00 :a.m local time via the email: dicoltd10@gmail.com. 
• Only shortlisted applicants will be contacted.
• Done at Kigali, 10th July 2023
• HABANABAKIZE Fabrice
• Managing Director
• DICo ltd

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