Summary
Date Posted: Wednesday, September 13 2023, Base Salary: Not Disclosed

JOB DETAILS:
1. Provide efficient services to visitors
Ensure the daily management of front desk and provide reports to the Management
Provide visitors with useful information about services delivery;
Provide to visitors’ admission to access to exhibitions, archives and library services;
Serve as liaison between the visitors and the management and guide service providers;
Manage the visitors’ reservation in terms of information, cancelation and service delivery;
Report on visitors’ suggestions, statistics and revenues;
Manage the petty cash on a daily basis.

2. Organize all surveys on public opinion about services offered by the institution on request of supervisors

• Collect, compile and analyze the results of investigations and complaints received in the suggestions' box and identify key ideas.
• Collect and process information from users on their expectations, satisfactions, type of disputes with the institution.
• Provide advice and recommendations to improve the image and quality of the services delivered by the institution


Work Hours: 8

Experience in Months: 12

Level of Education: Postgraduate Degree

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