Vacancy title:
Housekeeping and Customer Services Officer(Contractual)

[ Type: FULL TIME , Industry: Education, and Training , Category: Advertising & Marketing ]

Jobs at:
Institute Of Legal Practice And Development (Ilpd)

Deadline of this Job:
20 June 2022

Duty Station:
Within Rwanda , Kigali , East Africa


Summary
Date Posted: Friday, June 10, 2022 , Base Salary: Not Disclosed

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Learn more about Institute Of Legal Practice And Development (Ilpd)
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JOB DETAILS:
Housekeeping and Customer Services Officer(Contractual)
Level:5.II

Job description
• Receive and welcome Guests/clients;
• Ensure cleanliness and hygiene of the ILPD buildings
• Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc;
• Check quality of catering services and cleanliness of cafeteria and restaurants;
• Ensure that regulations of safety and sanitation are observed by clients/guests;
• Respond to guests/clients’ inquiries and handle them;
• Regularly carry inspection of the rooms and facilities of the building;
• Organize day and night shifts for the reception work;
• Follow up check- in and checkouts of clients/guests and keep required records;
• Be closely connected with Finance unit to facilitate guests/visitors to pay;
• Provide the first aid to room occupants or visitors when needed;
• Prepare housekeeping status reports;
• Keep updated information on the rooms’ availability

Minimum Qualifications
• Bachelor's Degree in Hospitality Studies
0 Year of relevant experience

Competency and Key Technical Skills
• Integrity
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning


Work Hours: 8

Experience in Months: 0

Level of Education: Bachelor Degree

Job application procedure
click here to Apply