Vacancy title:
IT Support Technician

Jobs at:
EDCL

Deadline of this Job:
17th October 2018

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 11th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:

Key roles/responsibilities

• Provide desktop, laptop and tablet technical support including installation of authorized software and maintenance of peripherals.
  
• Ensure that security patches and upgrades are applied and kept up to date on company computers.
  
• Implementation of antivirus installation on all computer systems and work stations and ensuring that updates are applied in a timely manner.
  
• Report faults and maintaining logs on servers and company workstations.
  
• Responsible for maintaining and configuring company print installations, Un-Interruptible Power supplies and new electronic devices.
  
• Responsible for maintaining networking equipment, Local Area Network Cabling and troubleshooting problems in network connectivity.
  
• Create purchase requisitions for IT hardware/software in line with staff requests.
• Manage and ensure that all software purchased licensing is recorded and maintained.
  
• Set up new users and disabling expired email accounts in accordance with HR requirements.
  

Qualifications and experience

• A diploma in Computer Engineering, Information Technology or electronics
  
• At least 3 years’ experience in a similar position or in computer repairs, network management, server installations and
  printing systems management
  
• Possession of industry certifications especially CompTIA, CCNA is an added advantage.