Summary
Date Posted: Friday, March 08 2024, Base Salary: Not Disclosed

JOB DETAILS:
• Review and analyze complaints cases received from citizens and propose appropriate action;
• Conduct and organize the mediation and prepare the reports
• Conduct citizens hearing and prepare the reports;
• Update complaints database and provide reports on monthly basis;
• Monitor and follow up the Cyber-Cafes functioning;
• Manage complaints database and ensure its regular update
• Provide statistics related to injustice;
• Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved;
• Establish weekly, monthly, annual activities reports;
• Manage the equipment and materials put at his/her disposal;
• Performs other duties assigned by the supervisor.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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