L1 Customer Support Agent job at betPawa
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1391 Days Ago
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Vacancy title:
L1 Customer Support Agent

[ Type: FULL TIME , Industry: Information Technology , Category: Computer & IT ]

Jobs at:

betPawa

Deadline of this Job:
15 April 2022  

Duty Station:
Within Rwanda , Kigali , East Africa

Summary
Date Posted: Thursday, March 31, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
L1 Customer Support Agent
Our environment is fast-paced, ever-changing, and will suit someone who has the ability to adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals collaborating to achieve the same goal. There is an entrepreneurial spirit at betPawa coupled with a modern and professional working culture.

What do we look for in a new team member:
• Education level: 2 years of college (minimum)
• Excellent written and verbal communication skills in French and English
• Ability to cope under pressure and work with minimal supervision
• Interest in helping other people
• Open to working 24/7 in shifts
• Good interpersonal skills
• Quick learner
• Interest in the sports industry
• Knowledge of football betting markets is an advantage
• Previous experience in customer support is an added advantage

What would you be doing daily basis:
• Represent a brand, help betPawa customers get the best experience possible while using our products
• Be available to support clients through email, chats, and calls
• Be flexible and available to work 24/7 on shifts as scheduled
• Show initiative in amplifying the voice of the customer to advance business objectives
• Grow through participation in other company-wide projects

What we offer
• Attractive salary
• Possibility to work remotely or in a cool office environment
• Personal and professional growth
• Team outings and company events
• Business travel opportunities


Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
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Job Info
Job Category: Computer/ IT jobs in Rwanda
Job Type: Full-time
Deadline of this Job: 15 April 2022
Duty Station: Kigali
Posted: 31-03-2022
No of Jobs: 1
Start Publishing: 31-03-2022
Stop Publishing (Put date of 2030): 31-03-2056
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