Summary
Date Posted: Friday, January 24 2025, Base Salary: Not Disclosed

JOB DETAILS:
KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.
In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant position below:
Position: NOC Engineer

Key Responsibilities:
• Monitor LTE and fixed network infrastructure to ensure stable network performance 24/7
• Identify, analyze, and resolve problems involving network connectivity, application performance, and security.
• Analyze network, application, and infrastructure issues, diagnosing both hardware and software problems.
• Ensure that network availability and performance is at an optimum level.
• Maintain patch and update management; manage change requests; and escalate issues and outage.
• Manage the SLA/KPI as mandated.
• Perform routine maintenance on equipment and network, including backup and recovery.
• Communicate and collaborate closely with KTRN partners and Field engineers.
• Provide telephone network and application support, conducting 1st and 2nd line support troubleshoots and diagnose network, server, and application issues.

Qualification, Experience, Skills & Competencies required:
• Bachelor’s Degree in Computer Science, IT, Telecommunication Engineering or other related fields.
• Extensive Experience working as an NOC engineer
• 2+ years’ experience in systems engineering or network management.
• Prior experience maintaining and managing routers, switches, firewalls, and access points.
• Applicants should be Rwandans
• Ability to work independently and as part of a team.
• Having graduated with a Distinction at the University.
• Being able to work day shift, night shift, and during weekends.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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