Vacancy title:
Officer Customer Care and Events Management

[Type: FULL_TIME, Industry: Finance, Category: Customer Service]

Jobs at:
National Bank of Rwanda

Deadline of this Job:
Thursday, July 31 2025

Duty Station:
Rwanda | Kigali | Rwanda

Summary
Date Posted: Wednesday, July 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Reporting to the Manager Customer Experience and Events Coordination, the Job holder will be responsible for planning, coordinating and execution of both local and international events hosted by NBR.

Job Responsibilities

• Develop and implement even management strategies and policies/procedures to ensure successful execution of NBR events.
• Manage assigned events to ensure the successful planning and execution of the Bank events.
• Work closely with various departments and stakeholders with BNR’s goals and objectives.
• Plan and coordinate all aspects of events including venue selection, event logistics, catering and entertainment.
• Develop and manage event budgets and timelines, ensuring that events are delivered on time and within budget.
• Oversee event details to ensure expected deliverables.
• Work very closely with content teams to ensure maximum attendance and participation.
• Work very closely with Communication team to ensure appropriate audio-visual per Calibre of the event.
• Evaluate event performance and provide recommendations for improvement.
• Provide post event reports for record purposes and future consultations

Job Requirements

• At least a Degree in Events’ Planning and Coordination, Public Relations, Public Administration or a related field
• 3 years of experience in a similar role

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

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