Summary
Date Posted: Thursday, June 27, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Eastern Country Hotel .

  Job Responsibilities:
• Receive and welcome hotel guests.
• Be well informed about the packages the hotel offers in order to ensure the hotel guest has as many options as possible
• Must be a quick and swift problem solver: often the receptionist is the first contact point between hotel guests and the hotel.
• Work hand in hand with the housekeeping staff to ensure rooms are ready and in great condition to receive guests.
• Report any maintenance issues in the rooms that need repair to hotel management.
• Must be able to keep good records at all times, this includes but not limited to Guest Check-in information, Daily room reports, and wedding bookings.
• Should be smartly dressed and in uniform when on duty.

  Job Skills:
• Language: Basic English (written and spoken), Fluent Kinyarwanda (written and spoken), Knowledge of French would be an advantage.
• Prior experience in Hotel services (1-year minimum)
• Education: High school diploma, Applicant with a University degree would have an advantage.
• Teamwork: Must be adept to working with a collective group.
• Leadership: Should have strong leadership skills and be able to take responsibility for all duties specified in the job description.
• Excellent relationship builder: Must be able to communicate positively with hotel guests and ensure they are warmly welcomed at all times.
• Computer skills: Should be able to use Microsoft Word and Excel as well as be able to make follow up and update the hotel’s online bookings as well as social media.
• Bookkeeping skills so as to be able to account for the money received as well as preparing invoices for clients.

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
  EASTERN COUNTRY HOTEL
KAYONZA – MUKARANGE
TEL: 0786532222
RECEPTIONIST ROLE LISTING.
ROLE: Receptionist
LOCATION: Kayonza- Mukarange
DEADLINE FOR SUBMISSION OF APPLICATIONS: 10th July 2019.
SHORTLISTING AND INTERVIEW: 12th July 2019.

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